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Retrieve customer support enquiry subjects

Retrieves a list of possible customer support enquiry subjects. This is used in conjunction with the submit a customer support enquiry API.

HTTP Method: GET
Requires Authentication? No
Permission Required: Public
Supported Formats: XML, JSON
Rate Limited? No

URL parameters

file_format Enumeration (required) The format of the response.
xml Serialize responses into XML.
json Serialize responses into JSON.


Collection of <CustomerSupportEnquirySubject>

A list of subjects that can be used when making a customer support enquiry.

Topic Enumeration

The customer support enquiry subject.

AppFeedback 0

General feedback about the app

AccountInfo 1

Account info

PaymentsAndRefunds 2

Payments and refunds

TradeDisputes 3

Trade disputes

Buying 4


Selling 5


Policies 6


MessageBoard 7

Message board

FinancialDisputes 8

Financial disputes

InappropriateBehaviour 9

Inappropriate behaviour

SuspiciousBehaviour 10

Suspicious behaviour

CorporateEnquiries 11

Corporate enquiries

Description String or null

A description of the customer support enquiry subject, suitable for displaying to a user.


Example XML Response (switch to JSON)

<CustomerSupportEnquirySubjectCollection xmlns="">

Example JSON Response (switch to XML)

    "Topic": 0,
    "Description": "ABC"
    "Topic": 0,
    "Description": "ABC"