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Retrieve customer support enquiry subjects

Retrieves a list of possible customer support enquiry subjects. This is used in conjunction with the submit a customer support enquiry API.

URL: https://api.trademe.co.nz/v1/CustomerSupportEnquirySubjects.{file_format}
HTTP Method: GET
Requires Authentication? No
Permission Required: Public
Supported Formats: XML, JSON
Rate Limited? No

URL parameters

file_format Enumeration (required) The format of the response.
xml Serialize responses into XML.
json Serialize responses into JSON.

Returns

Collection of <CustomerSupportEnquirySubject>

A list of subjects that can be used when making a customer support enquiry.

Topic Enumeration

The customer support enquiry subject.

AppFeedback 0

General feedback about the app

AccountInfo 1

Account info

PaymentsAndRefunds 2

Payments and refunds

TradeDisputes 3

Trade disputes

Buying 4

Buying

Selling 5

Selling

Policies 6

Policies

MessageBoard 7

Message board

FinancialDisputes 8

Financial disputes

InappropriateBehaviour 9

Inappropriate behaviour

SuspiciousBehaviour 10

Suspicious behaviour

CorporateEnquiries 11

Corporate enquiries

Description String or null

A description of the customer support enquiry subject, suitable for displaying to a user.

Examples

https://api.trademe.co.nz/v1/CustomerSupportEnquirySubjects.xml

Example XML Response (switch to JSON)

<CustomerSupportEnquirySubjectCollection xmlns="http://api.trademe.co.nz/v1">
  <CustomerSupportEnquirySubject>
    <Topic>AppFeedback</Topic>
    <Description>ABC</Description>
  </CustomerSupportEnquirySubject>
  <CustomerSupportEnquirySubject>
    <Topic>AppFeedback</Topic>
    <Description>ABC</Description>
  </CustomerSupportEnquirySubject>
</CustomerSupportEnquirySubjectCollection>

Example JSON Response (switch to XML)

[
  {
    "Topic": 0,
    "Description": "ABC"
  },
  {
    "Topic": 0,
    "Description": "ABC"
  }
]