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Retrieve customer support enquiry subjects

Retrieves a list of possible customer support enquiry subjects. This is used in conjunction with the submit a customer support enquiry API.

URL: https://api.trademe.co.nz/v1/CustomerSupportEnquirySubjects.{file_format}
HTTP Method: GET
Requires Authentication? No
Permission Required: Public
Supported Formats: XML, JSON
Rate Limited? No

URL parameters

file_format Enumeration (required) The format of the response.
xml Serialize responses into XML.
json Serialize responses into JSON.

Returns

Collection of <CustomerSupportEnquirySubject>

A list of subjects that can be used when making a customer support enquiry.

Topic Enumeration Topic
AppFeedback 0 App Feedback
AccountInfo 1 Account Info
PaymentsAndRefunds 2 Payments & Refunds
TradeDisputes 3 Trade Disputes
Buying 4 Buying
Selling 5 Selling
Policies 6 Policies
MessageBoard 7 Message Board
FinancialDisputes 8 Financial Disputes
InappropriateBehaviour 9 Inappropriate Behaviour
SuspiciousBehaviour 10 Suspicious Behaviour
CorporateEnquiries 11 Corporate Enquiries
Description String or null Description

Examples

https://api.trademe.co.nz/v1/CustomerSupportEnquirySubjects.xml

Example XML Response (switch to JSON)

<CustomerSupportEnquirySubjectCollection xmlns="http://api.trademe.co.nz/v1">
  <CustomerSupportEnquirySubject>
    <Topic>AppFeedback</Topic>
    <Description>ABC</Description>
  </CustomerSupportEnquirySubject>
  <CustomerSupportEnquirySubject>
    <Topic>AppFeedback</Topic>
    <Description>ABC</Description>
  </CustomerSupportEnquirySubject>
</CustomerSupportEnquirySubjectCollection>

Example JSON Response (switch to XML)

[
  {
    "Topic": 0,
    "Description": "ABC"
  },
  {
    "Topic": 0,
    "Description": "ABC"
  }
]